http://support.nimble.com/customer/portal/topics/34265-community-discussions Community Discussions articles Hi, I'm new to this so please let me know if I post a long link in a tweet via Nimble status update, will the url be automatically shortened like in some other services? This feature will be very helpful as it is a pain to have to shortened it somewhere else and come back to Nimble. Thanks Fri, 08 Feb 2013 01:34:14 +0000 http://support.nimble.com/customer/portal/questions/389818 Hi I think there is a potential show stopper here. It appears that following recent changes to MSFT's office 365 services for IMAP that many clients can no longer connect to the IMAP service. MSFT has simplified its IMAP servers to outlook.office365.com and smtp.office365.com I am now unable to connect and judging by the forums, I am not alone. The issue started for me when the office365 service required me to change the password for my account. This then required me to delete and reconfigure the Nimble connection to IMAP and its been broken since. This is actually a complete show stopper for me and I would guess for anyone else who currently connects Nimble to office 365 using IMAP. IS there a work around? Would be interested to know what Nimble's plans to integrate directly with Exchange might be, especially as Office365 seems to be gathering momentum? There are a few support tickets open so I will keep my fingers crossed for a solution because I love Nimble. Fri, 24 May 2013 21:05:17 +0000 http://support.nimble.com/customer/portal/questions/1103875 I am trying the 14 day free trial. Everyday I log on my contacts have been duplicated. I delete the duplicates then they come right back the next day on their own. What is going on? Fri, 24 May 2013 19:28:28 +0000 http://support.nimble.com/customer/portal/questions/1103507 Need to talk to someone fast. 707.799.1238 Fri, 24 May 2013 18:43:38 +0000 http://support.nimble.com/customer/portal/questions/1103355 Dear Nimble, How do I change the ownership, so I no longer am the one, but one of my colleagues is instead? Or, can you have several owners of the account? Best, Stig Wed, 22 May 2013 22:22:14 +0000 http://support.nimble.com/customer/portal/questions/1092745 In Nimble I am contact but ... not myself. I want to select this contact and make it myself. I have about 4 email addresses so I'm thinking Nimble is confused. Or perhaps I am. I'm feeling schizophrenic. Wed, 22 May 2013 18:42:59 +0000 http://support.nimble.com/customer/portal/questions/1092490 Hi Nimble folks. Our company just began using Nimble and I'm doing a series of large contact imports from various spreadsheets. I have a group of customized tags that I would like to import. For example, I have a list of 50 contacts I would like to import. For each contact, I want to import the following additional categories: twitter handle, type of organization, notes about the contact, and who's contact it is. We would like to use 'tags' for each one of these additional categories (except for twitter because that's already built in). Is there a way to import customized tags? I tried to customize your sample .csv import file, but it wouldn't let me import the twitter handle or import customized tags. Thanks in advance for the help. Tue, 21 May 2013 19:06:55 +0000 http://support.nimble.com/customer/portal/questions/1088884 Is there a limit how many emails are pulled/fetched from an IMAP account? I have a client with 18,000+ emails in his iCloud email service. We've recently converted him to a Nimble user. How do we get visibility to those older emails? It appears that there is some fetch limit by quantity or date occurring. Can you clarify/assist please? Randy Thu, 16 May 2013 22:38:27 +0000 http://support.nimble.com/customer/portal/questions/1069247 I see that you dont have the ability to bcc or cc nimble for email logging. i would like to request this be changed. there are two problems with your current setup 1. pulling all email related to a company or contact clutters the Deal opportunity with every email rather than critical ones...for existing customer relationships it will get very messy 2. since messages are private they wont be shared across the company...also, what happens when the originator of the message leaves and disconnects the link between gmail and nimble? Thu, 16 May 2013 02:05:54 +0000 http://support.nimble.com/customer/portal/questions/1065870 When I try to add a team-member which has an own nimble account, I get an error-message and can't do it. How do I solve this problem? Mon, 13 May 2013 22:50:18 +0000 http://support.nimble.com/customer/portal/questions/1049331 I just added a new prospect to my Google contacts, and sent them an email. However, when I search for that person in Nimble, that person cannot be found. Is the synchronization not automatic? Fri, 10 May 2013 16:05:37 +0000 http://support.nimble.com/customer/portal/questions/1045272 Is there a way of capturing the source of a deal? Whilst you can capture the original lead source via the contact it seems likley that over time a deal source will change depending on the type of marketing you do. So whilst a contact may have been introduced originally via a tradeshow, future deals with the same contact may be as a result of an email campaign. How would I record that info? Would be great to add tags to deals. Thu, 09 May 2013 18:18:53 +0000 http://support.nimble.com/customer/portal/questions/1041193 Hi. I am wondering whether we can transfer one of our Nimble accounts to a new user. Someone has just left the company and a new person is coming, so do we need to cancel the previous account and open a new one, or can we just transfer the payment/info/etc? Thanks! Thu, 09 May 2013 16:50:28 +0000 http://support.nimble.com/customer/portal/questions/1039504 IS there a way to do this. I would love to start from scratch Thu, 09 May 2013 16:42:14 +0000 http://support.nimble.com/customer/portal/questions/1039295 When I talk to people, they often times give me leads to a company. I would like to record that link somehow. Currently I just make a note in both the referrers profile as well as the company they said I should take a look at. Ideally there is a way to link the two automatically...like a field in the company profile that has a referred name (user contact) selection option. thanks, Mark Wed, 08 May 2013 20:27:40 +0000 http://support.nimble.com/customer/portal/questions/1037570 If I remove a user, will notes that they've added against clients still remain in the system? What exactly gets removed from Nimble when I remove the user. Is there a way to just disable them instead? Wed, 08 May 2013 17:19:30 +0000 http://support.nimble.com/customer/portal/questions/1036630 I have successfully connected my account to Hubspot and imported existing leads, but new leads coming into HubSpot are not automatically flowing into Nimble. Is there a setting I missed? thank you! Tue, 07 May 2013 17:36:18 +0000 http://support.nimble.com/customer/portal/questions/1033269 I want to retrieve a list of contacts who follow me on twitter. I have imported them with the tag "twitter - my followers". How do I perform a search that returns just the contacts with that tag? I thought it would be obvious how to do this (after all, what are tags for?), but I can't find instructions for how to do this either for search or advanced search. Tue, 07 May 2013 17:45:33 +0000 http://support.nimble.com/customer/portal/questions/1033233 What does the above error mean. Error code 107 accompanies the notice. What can be done to correct this issue? I have already logged in via my personal nimble.com address and that doesn't solve the issue. Neither does "refreshing" the page.... Tue, 07 May 2013 17:21:08 +0000 http://support.nimble.com/customer/portal/questions/1032895 When I look at the screen to see a contact, twitter stream does not show up. I am sure that I should see it because I can easely see the stream in twitter. When I delete the twitter profile and let the system find the profile and add it to the contact again still the stream does not show up? There are a lot more contacts with this problem,though not all of them. What to do now? Mon, 06 May 2013 19:11:19 +0000 http://support.nimble.com/customer/portal/questions/1024884 Hi, I've encountered a problem, that whenever I remove an email(either delete or to another folder) in my imap account, it automatically deletes from my nimble messages. Is there a way I can avoid that besides not ever deleting or moving to another folder? Best, Stig Fri, 03 May 2013 17:44:46 +0000 http://support.nimble.com/customer/portal/questions/1021649 Hello, We are using SugarCRM where we have a lot of legacy data and custom fields. Is it possible to use External Web Pages to show the relevant information? Is there a better way to integrate? Do you have something like WebHooks? Thanks, Oren Fri, 03 May 2013 19:34:26 +0000 http://support.nimble.com/customer/portal/questions/1020006 Removing tag from multiple contacts How do you remove tags from multiple contacts? When I select more than one contact and I want to add a tag it is a very easy process but there does not seem to be a similar process for removing tags. Is there a way to do this? If I have to open each contact and edit one by one it will take me a long time to get our newsletter list ready. thank you Carole Wed, 01 May 2013 15:37:57 +0000 http://support.nimble.com/customer/portal/questions/1011379 This is a thread to share details about the performance issues you are experiencing in Chrome. As of right now, some users are reporting Chrome freezes when trying to update a record. If you are experiencing freezes in other areas of Nimble, please share the exact steps you go through so we can try to reproduce and fix this issue. Thank you! Wed, 22 May 2013 16:57:19 +0000 http://support.nimble.com/customer/portal/questions/992753 I recently uploaded a CSV contact list successfully. Once I uploaded, I realized I would like to use the DBA name of the company versus the legal name. I am concerned I will have duplicates. How to do I mass delete contacts? Thu, 25 Apr 2013 00:01:36 +0000 http://support.nimble.com/customer/portal/questions/989227 Can a designated person see the availability of all team members in one calendar? Thanks! Wed, 24 Apr 2013 21:32:04 +0000 http://support.nimble.com/customer/portal/questions/989039 Dear Sire/Madam, I`m testing the CSV template and want to use the department column. But in Nimble i can`t find the deparment field in any contact. When i upload a csv doc with a department column it isn`t shown anywhere. yours sincerely Vincent van Rijn Wed, 24 Apr 2013 19:12:51 +0000 http://support.nimble.com/customer/portal/questions/988876 Hello, when I try to add a facebook address or a twitter address to the contact under "Edit" it tells me that this account does not exist but I know I can go to this companies facebook page so it does exist. What am I doing wrong? I want to add each company that I enter in contact their facebook, linkedin, twitter, google plus etc. Please help so I am not spending hours trying to figure it out. Thanks, Diane Wed, 24 Apr 2013 18:28:52 +0000 http://support.nimble.com/customer/portal/questions/987390 How? Wed, 24 Apr 2013 18:20:01 +0000 http://support.nimble.com/customer/portal/questions/987204 I have several email. Nimble defaults to Gmail, not my business email. This issue was last addressed by nimble on 12/20/2011. What is the status of this important feature? Tue, 23 Apr 2013 18:22:12 +0000 http://support.nimble.com/customer/portal/questions/986619 I want to keep on top of a small circle of contacts - their social media and my last contact. Is there a way to denote these top priority contacts for me so I can login daily and check the activity of ONLY these priority contacts first. I may go back and look at activity for all my contacts, but my best use of time is following these people i have identified as strategic for my goals. Thanks! Joy & Gratitude, Teresa Tue, 23 Apr 2013 00:04:53 +0000 http://support.nimble.com/customer/portal/questions/983968 When I add a company I would like to see the latest news about that company. Is there a way to get this, either from their site or general news about them like a google news search. thanks, Mark Mon, 22 Apr 2013 22:28:28 +0000 http://support.nimble.com/customer/portal/questions/982905 How do I get rid of junk mail in nimble's email? There doesn't seem to be a junk box or a to mark junk. Mon, 22 Apr 2013 23:37:24 +0000 http://support.nimble.com/customer/portal/questions/982518 Hi, Im evaluating Nimble as our new CRM and up to now I love it. However in the trial business account, I can't create new users for free and before purchasing subscriptions for my users, I want to understand how contacts are shared between users. We all have private contacts and contacts we want to share. For example I, as the general manager, want to be able to access the contacts that are clients and belong to our commercial manager, but at the same time I don't need to be able to connect with his mother. How does this work? Julian Mon, 22 Apr 2013 21:57:01 +0000 http://support.nimble.com/customer/portal/questions/977494 I'm trying to activate the active campaign integration but dont see how to do it. I keep going to integrations page but it keeps asking me to login. when i log in it brings me back to profile page. it's like a bad loop. Sat, 20 Apr 2013 16:15:25 +0000 http://support.nimble.com/customer/portal/questions/977329 Hi, I need to create more than 6 tab data fields, but the correct buttons are not being created. Once I click on "Untitled tab 6" a seventh tab is never created. However, the program allows me to make infinite new fields within these tabs. Also, can you rearrange the order of tabs? When I attempt to drag the tabs (like when rearranging fields) nothing moves. Thoughts? Mon, 22 Apr 2013 20:53:20 +0000 http://support.nimble.com/customer/portal/questions/974767 In many CRMs you can required that certain fields must be completed in order to save the record; have you heard this request, or hopefully you already offer that. Thanks, Shahab Mon, 22 Apr 2013 21:28:08 +0000 http://support.nimble.com/customer/portal/questions/974610 Hi, Will there be mobile application for this system? If it does, will they be native? Platforms of interest are iOS and Android. Thanks, Ole Fri, 19 Apr 2013 18:43:04 +0000 http://support.nimble.com/customer/portal/questions/973127 This is a thread to leave your feedback for the new Today page that we have launched. Our Product team will review your feedback and we will make changes accordingly. Thank you! Tue, 21 May 2013 16:22:15 +0000 http://support.nimble.com/customer/portal/questions/968238 Good Morning, Just wondering about the following 2 questions: 1) How do I delete a deal? (Deal is not won either lost, they just introduced an incorrect one) 2) How do I add people to a deal? (All ready added under the company name but still dont apear in the deal. If I could get more information about the "Deals" that would be great! Thanks Thu, 18 Apr 2013 18:44:01 +0000 http://support.nimble.com/customer/portal/questions/967186 Please could you add {first_name} and {last_name} in External Webpage macros. Some websites need just last name and others need "{last_name}, {first_name}". I can't believe this is very difficult as you already have them separated in the DB Thu, 18 Apr 2013 01:12:05 +0000 http://support.nimble.com/customer/portal/questions/965115 How can i make sure my CSV import contact list maps to the Nimble email field? Currently its only importing the name. Thu, 18 Apr 2013 01:04:46 +0000 http://support.nimble.com/customer/portal/questions/964757 Is there away to see both the contact and company name associated with the event (or task) Thu, 18 Apr 2013 00:52:17 +0000 http://support.nimble.com/customer/portal/questions/964207 If I connect a social profile from LinkedIn to a contact, will it just import once or will it somehow stay current with the person's social profile? If it only imports once, is there a way I can do a mass update of contacts social profiles? Wed, 17 Apr 2013 21:46:48 +0000 http://support.nimble.com/customer/portal/questions/962617 I locate the company I am working on and add person to it. It is adding it to the other company with the same name?? Wed, 17 Apr 2013 21:44:25 +0000 http://support.nimble.com/customer/portal/questions/962084 Is there a way to sync my iPhone calendar with Nimble? Wed, 17 Apr 2013 01:00:14 +0000 http://support.nimble.com/customer/portal/questions/961228 Can I send emails to people in my network via LinkedIn? Can I send emails to potential clients that are not in my linkedIn network? Wed, 24 Apr 2013 18:52:34 +0000 http://support.nimble.com/customer/portal/questions/955969 Can you send an e-mail to everyone in a tagged group - like all members of family at the same time? Wed, 24 Apr 2013 18:52:45 +0000 http://support.nimble.com/customer/portal/questions/948318 Hi there - I currently use Capsule, and I'm testing your system right now. So far its great. Any chance you could add AED to your list of currencies? Mon, 15 Apr 2013 18:21:36 +0000 http://support.nimble.com/customer/portal/questions/948317 Hi, I tend not to add client's names into my contacts when working with them (seeing their email address is usually enough for me to identify them), so consequentially, quite a lot of my imports into Nimble don't have names; they just have email addresses. How can I edit my unnamed contacts to give them a name? I can't find a way to click on them. Thanks! Mon, 15 Apr 2013 19:20:39 +0000 http://support.nimble.com/customer/portal/questions/947013 How do I get this issue to stop happening when I attempt to enter the field label when adding data fields? Failed to validate presentation for field: {'width': '1', 'next_id': '8', 'values': [{'id': '1', 'value': '14'}, {'id': '2', 'value': '14.25'}, {'id': '3', 'value': '14.5'}, {'id': '4', 'value': '14.75'}, {'id': '5', 'value': '15'}, {'id': '6', 'value': '15.25'}, {'id': '7', 'value': ''}], 'type': 'select-box'} is not of type {'additionalProperties': False, 'type': 'object', 'description': 'schema for validation `select-box` type of fields', 'properties': {'values': {'minItems': 1, 'items': {'additionalProperties': False, 'type': 'object', 'properties': {'id': {'minLength': 1, 'type': 'string'}, 'value': {'minLength': 1, 'type': 'string'}}}, 'required': True, 'type': 'array'}, 'width': {'required': True, 'type': 'string', 'enum': ['1', '2']}, 'next_id': {'minLength': 1, 'required': False, 'type': 'string'}, 'type': {'enum': ['select-box'], 'type': 'string', 'required': True}}}, {'additionalProperties': False, 'type': 'object', 'description': 'validation rule for validating simple fields, where only `width` and `type` properties are presented', 'properties': {'width': {'required': True, 'type': 'string', 'enum': ['1', '2']}, 'type': {'required': True, 'type': 'string', 'enum': ['multi-line-text-box', 'separator', 'address', 'single-line-text-box']}}} Mon, 15 Apr 2013 19:22:50 +0000 http://support.nimble.com/customer/portal/questions/943932 How can I monitor the use of nimble by my other colleagues? Thnx! Mon, 15 Apr 2013 19:11:09 +0000 http://support.nimble.com/customer/portal/questions/942701 quick query - when I add people to deals it Nimble just adds their name but when I add them to an event it adds the whole email address. Is this deliberate or a bug? I also have to have their email address in the system which is a bit of a pain for twitter only contacts Mon, 15 Apr 2013 18:41:42 +0000 http://support.nimble.com/customer/portal/questions/942648 Thank you Nimble team for incorporating Zapier. My overall process is as follows: 1. Send out MailChimp blast to roughly 1000 people with a Eventbrite link. 2. People then click on link and get free tickets to art events 3. Zapier then takes signups from Eventbrite and creates a record in Nimble. My specific question is two fold: 1. I don't want to create a new record if the person is already in Nimble. How do I tell Zapier not to create on contact if they are all ready in Nimble? 2. Using Settings-Data Fields: How do I create a check box of all the events that I hold and shows that they attended. 3. I would love for this to be automated from Zapier Thanks for your help. Charles Berry Tue, 16 Apr 2013 21:52:40 +0000 http://support.nimble.com/customer/portal/questions/938880 How do I import and synch (ongoing) my contacts within Mac Address Book? Wed, 10 Apr 2013 20:34:55 +0000 http://support.nimble.com/customer/portal/questions/936780 I'm trying to send a new message (email) and nothing is happening. Am I doing something wrong? -Grant Wed, 10 Apr 2013 16:16:37 +0000 http://support.nimble.com/customer/portal/questions/936112 I've only been a trial customer for a couple of days, and already I'm getting a notice that I'm close to my 30,000 contacts limit. On LinkedIn alone, I have 30,000 contacts. How can I reset LinkedIn's imported contacts to zero, so I can more carefully select those I wish to interact with on Nimble? In other words, I'd like to avoid the extra $10 charge for having over 30,000 contacts when my trial becomes "live". Not that the $10 is unwarranted, but I'm still evaluating, and quite honestly...if I were to meet all my 30,000 LinkedIn contacts, I'd have to go to New Dehli, India for sure. (I'm a LION on LinkedIN) ...and, honestly, this note is a not-so-subtle test of your customer service, too! :) Thanks, Dave Courvoisier Las Vegas, NV Tue, 09 Apr 2013 21:41:06 +0000 http://support.nimble.com/customer/portal/questions/931138 Very frustrated this morning as I have been trying to change my primary email. The responses I have seen on the Community Discussions do not work for my account. First email is name@domain.com and the other email is name.name@domain.com I need the address with name@domain.com to be the primary but regardless of which way I add it to the account, the system also makes name.name@domain.com the primary address. Any solutions. Mon, 08 Apr 2013 23:19:01 +0000 http://support.nimble.com/customer/portal/questions/930675 Is there a way to import a csv file with two people, different email addresses/phones numbers/etc, but have the same name? This is really bothering me. -TJ Thu, 04 Apr 2013 20:49:43 +0000 http://support.nimble.com/customer/portal/questions/925747 The twitter mention was a spammer and since I cannot delete it, it's now in my archives. The link it points to is undoubtedly dangerous to click on. How do I get rid of this type of thing? Thank you. Wed, 03 Apr 2013 17:45:59 +0000 http://support.nimble.com/customer/portal/questions/922794 I can't seem to find the "Birthday" field in Advance Search. Why? I want to extract a list of people on the 1st of the month who have a birthday that month so I can send them a "snail mail" card. Am I blind? I know Nimble notifies me a few days before but users use DOB for other business purposes e.g. renewals. Wed, 03 Apr 2013 21:52:28 +0000 http://support.nimble.com/customer/portal/questions/922229 With custom tabs and fields is it possible to create a field that stores information historically. A bit like the notes field. E.G. Add info today and save. Tomorrow add different info in custom field and save it. My request is that this creates two lines of history for that data field in the custom tab. I don't want to overwrite previous data. Example: Field is Client product discussion: yesterday: cruises, today: domestic holiday. Wed, 03 Apr 2013 21:04:50 +0000 http://support.nimble.com/customer/portal/questions/922219 I have set up a form on my company's website to collect contact details from interested parties and add them to my contacts in Nimble. The integration is working perfectly, however I am getting duplicates with people whose details I already have from other sources. Is there a way to prevent this happening and to update the existing details rather than add new ones? Thnx Tue, 02 Apr 2013 21:36:44 +0000 http://support.nimble.com/customer/portal/questions/921932 Trying to link linkedin company prfiles into nimble company profile ie BRP is http://www.linkedin.com/company/brp but when i add that to linkedin field in nimble it says invalid. Only seems to link automatically to user profiles not company. Same for pages in facebook. Tue, 02 Apr 2013 17:39:43 +0000 http://support.nimble.com/customer/portal/questions/921542 where do I find my daily list of appointments? Tue, 02 Apr 2013 20:21:09 +0000 http://support.nimble.com/customer/portal/questions/921249 Hello, I've got some issues with my email adress and the import option. I've already opened the smtp server but it's still doesn't working. Can you send me the procedure to add an imap account ? Should i do something special with the smtp server ? Thanks Regards, Tue, 02 Apr 2013 18:34:40 +0000 http://support.nimble.com/customer/portal/questions/920659 Is there a way to send an email to a group identified by a tag? Mon, 01 Apr 2013 21:33:37 +0000 http://support.nimble.com/customer/portal/questions/919151 Hello, Just wondering, how is data to and from the site encrypted? For example, what level certificate is on your servers? What else can you tell me about data security? Thanks, Jasmine Mon, 01 Apr 2013 20:32:10 +0000 http://support.nimble.com/customer/portal/questions/916241 I use MS Outlook as my email client. How do I add email messages to Nimble and associate them with a contact, company or deal? Mon, 01 Apr 2013 20:33:40 +0000 http://support.nimble.com/customer/portal/questions/916217 At the moment I am only allowed to have one social network under my name. If I add additional users to my account, will they be allowed to add additional social networks to this same account under their name, or will we all be limited to the initial networks I added?? Mon, 01 Apr 2013 17:45:16 +0000 http://support.nimble.com/customer/portal/questions/915243 Hello, I would like to export in csv some nimble contact to reimport in a CRM/ERP. To have direct access from CRM/ERP to Nimble I would like to get contact nimble URL to import as custom field in CRM/ERP. Is that possible? Thanks so much, Daniel Tue, 09 Apr 2013 23:56:08 +0000 http://support.nimble.com/customer/portal/questions/912616 Hi! 1. I just started using Nimble and curious is there any posts/articles which cover the best practices of using Nimble from sales/relationship point of view (what tags is better use for, what client activity should be tracked etc). 2. Another thing what is the best practices of using Nimble for accounting? Like when we already have client and want to track budget, invoices sent, important events etc... Thanks! Thu, 28 Mar 2013 21:11:28 +0000 http://support.nimble.com/customer/portal/questions/912379 Hi Rapportive was working great with nimble but no any more. I have added, remived nimble from rapportive but no luck. Any ideas as to what is wrong Thanks Wed, 27 Mar 2013 21:50:16 +0000 http://support.nimble.com/customer/portal/questions/911559 is it possible to shrink the pipeline? if I was able to make it smaller I'd be able to get an overview on my screen. thanks Wed, 27 Mar 2013 18:26:58 +0000 http://support.nimble.com/customer/portal/questions/910734 I would like to embed a filtered version of my Nimble contacts list in my website, with only certain fields visible - can this be done? To provide some context, I am trying to provide a list on my site of all the 'members' who have signed up to advertise their business on my site. These businesses can add themselves to the list via a Wufoo form, that then populates Nimble with their Business name, street address, web URL etc. and these are the details I would like to share on my site. I hope this is sufficient info to get an answer, thanks in advance. Ben Wed, 27 Mar 2013 18:25:26 +0000 http://support.nimble.com/customer/portal/questions/910548 Can't seem to copy and paste contact information into fields. Running Nimble in Chrome. Wed, 27 Mar 2013 16:09:47 +0000 http://support.nimble.com/customer/portal/questions/909131 need to find out what the domain name is to forward over a ticket Wed, 27 Mar 2013 16:02:22 +0000 http://support.nimble.com/customer/portal/questions/909118 Hi- I am a new user and I am using imap to bring email over. Everything was working fine until I decided to clean up my mailbox on the other account. In Outlook, I moved all emails out of my deleted items folder and then moved them back. Even though they look normal with all sender info, etc.. in my deleted items folder, the deleted items folder on nimble shows that all 2000+ came from me so they are not attaching to their contacts. Please help Wed, 27 Mar 2013 00:07:07 +0000 http://support.nimble.com/customer/portal/questions/908815 When connecting an imap account, it looks like subfolders cannot be pulled over but that you could assign a couple of subfolders as starred, etc... is this accurate? When completed if I am understanding this correctly, does this mean it will pull from (hypothetically) inbox, starred, deleted, ....going back 90 days? Wed, 27 Mar 2013 00:09:15 +0000 http://support.nimble.com/customer/portal/questions/908660 Dear Nimble Care Team, I deal with multiple contacts within a company. The company is the opportunity and much information is applicable to only the company and not the contact who could move from company to company. Example: A fitness facility has X members and a juice bar. I call Jane Doe to further the sales process. Because it's easier to make notes from her record while on a call with her, I do so, yet some of the notes are applicable to the company instead. In this example, the ideal solution would be to link a company information tab to the contact. Any information updated in the tab from the contact would translate to the company. Tue, 26 Mar 2013 21:07:21 +0000 http://support.nimble.com/customer/portal/questions/908558 Dear Nimble Community, I run an outbound call team using the Nimble platform. We follow up our calls with emails, which I'd like to standardize across the team. Is there a way I can save, use and associate pre-scripted messages with a particular phase of the sales process? If so, how? If not, what is the likelihood of this feature being added? Thanks, New Nimble User, Joe McHugh Wed, 27 Mar 2013 00:34:40 +0000 http://support.nimble.com/customer/portal/questions/908299 I want to log phone calls I makes to contacts and have that action update the Last Contacted data. Is there a way to do this? If not, then it seems the only means of contact Nimble considers to be actually contacting someone is to email or message them. What about phone calls and Skype calls? Lots of my communication with people happens in this way and I'd love to be able to count it as equal. Tue, 26 Mar 2013 16:12:50 +0000 http://support.nimble.com/customer/portal/questions/907772 I want to keep long histories of email in Nimble. I primarily use Outlook and then patch over to Nimble using the imap tool. If I want to keep emails indefinitely, what should I be doing/not be doing within Outlook? Tue, 26 Mar 2013 01:04:05 +0000 http://support.nimble.com/customer/portal/questions/906938 Can you customize your contacts to add fields? Having only 1 phone number per contact doesn't work for me. Tue, 26 Mar 2013 00:04:15 +0000 http://support.nimble.com/customer/portal/questions/906425 Dear support Please I would like to speak with someone at your company about any type affiliate program you might have regarding the management of a deal site. Sincerely Don Swift 405.816.3338 Mon, 25 Mar 2013 21:14:19 +0000 http://support.nimble.com/customer/portal/questions/905867 How do I delete your ability to POST tasks for me (nimble tasks) thanks. Mon, 25 Mar 2013 20:57:44 +0000 http://support.nimble.com/customer/portal/questions/902598 What sales analytics options does Nimble have? For example, can i create regular reports with the number of new contacts per month, number of new leads, number of won/lost deals, number of poor and high-quality lead etc Mon, 25 Mar 2013 21:03:24 +0000 http://support.nimble.com/customer/portal/questions/901818 Hey Nimble, I'm using Nimble for my business which has a Facebook page. This page is connected to my personal Facebook. All of my personal contacts were uploaded to nimble, along with all contacts from my business Facebook page. Is there any way to ONLY import contacts from the business facebook page? Having my personal contacts on Nimble is unnecessary. Also, is there a way to reverse the upload of my personal contact?? Thank you, Nathan Mon, 25 Mar 2013 22:36:29 +0000 http://support.nimble.com/customer/portal/questions/899778 I am trying to figure out if there is a way to sync the nimble calendar with my Iphone calendar? Mon, 25 Mar 2013 19:04:24 +0000 http://support.nimble.com/customer/portal/questions/898804 Apple sold over 68 million Ipads in the last year and yet you cannot view Nimble on one. Sales of goods worldwide, sourced through a smartphone or tablet computer increased by over 30%. But you cant view Nimble through one. When is Nimble going to get up to speed with modern technology? This is becoming a critical business decision. Fri, 22 Mar 2013 18:56:48 +0000 http://support.nimble.com/customer/portal/questions/897680 Wasn't there an add-in to Google that allowed me to PUSH a new contact into Google from a button? What is the position on keeping Nimble and Google Contacts in Sync? When I used the app store, it acted as if it was going to setup a new account in Nimble. Mon, 25 Mar 2013 22:26:26 +0000 http://support.nimble.com/customer/portal/questions/896539 When I connected my twitter account all of my twitter mentions flooded my message box. Is there an easy way to archive all of my twitter messages so I can get to inbox zero? Thu, 21 Mar 2013 03:08:00 +0000 http://support.nimble.com/customer/portal/questions/896522 DTS: 03202013-0959 Hello, RE: Multiple Company Addresses This freaks me out each time I see it happen. The company address field appears to be isolated to one location; for instance, if I run operations in the Philippines and the United States, there's no distinguishing the different addresses, as each would say other. Most of my company contacts have multiple company address locations in different countries; is there plans to add a description to the addresses, such as: Corporate Headquarters or Eastern Division, European Headquarters, or do I add a tab like CampaignerCRM labeled parent, associate, or subsidiaries? Thank you. Wed, 20 Mar 2013 19:20:00 +0000 http://support.nimble.com/customer/portal/questions/895948 Im experimenting with generic csv imports and have imported 5 contacts with fields "Tag 1/ Tag 2 / Tag 3/ Tag 4 / Tag 5 /First Name/Last Name/Company/Job Title/E-mail Address" etc etc When I import this small test, there is a box that states "Tags" under the file upload. I typed in all 6 new tags comma separated, then semicolon separated, and they didn't import as new nimble tags, even though the csv detailed all tags across 5 columns titled tag 1 - tag 5. Any idea how to upload new contacts with multiple tags and get these tags auto recognised by nimble, adding them to the tag list automatically? Wed, 20 Mar 2013 17:36:01 +0000 http://support.nimble.com/customer/portal/questions/893267 Two questions: 1) Where is the "import CSV" function in Nimble? 2) Can I import a CSV file if I'm still on a free trial? Thank you, Mon, 18 Mar 2013 16:17:29 +0000 http://support.nimble.com/customer/portal/questions/888363 Nimble Team Im been looking around the Nimble site and cant seem to find a section that discuss new install documentation. Where can I find such documentation? Thanks Mark K Fri, 15 Mar 2013 23:11:39 +0000 http://support.nimble.com/customer/portal/questions/885833 I'm new to nimble...the last post I saw about importing deals via csv was in 2012. is it possible to upload deals into nimble yet? Fri, 15 Mar 2013 23:33:01 +0000 http://support.nimble.com/customer/portal/questions/885533 I just imported around 2,000 contacts and am now learning about tagging. I would like to tag all of them with the same tag but don't want to do that one at a time. Is there a way to assign a tag to a large group at one time. I am trying to do this so I can get them linked into Mailchimp. Thanks. Fri, 15 Mar 2013 23:15:34 +0000 http://support.nimble.com/customer/portal/questions/885457 How do I integrate my Hubspot platform with Nimble Fri, 15 Mar 2013 18:49:22 +0000 http://support.nimble.com/customer/portal/questions/885067 Hello, I'm trying to import my email xvd@now.be But the imap doesn't work. Could you please send me the information to whitelist your site ? Thank you Regards, Wed, 13 Mar 2013 16:27:42 +0000 http://support.nimble.com/customer/portal/questions/877694