Nimble Customer Care

Billing & Account

  • How to: Change Account Administrator

    To change your account administrator, please take the following steps: 1. Have your account administrator si...

    Mar 17, 2015 03:34PM PDT
  • Nimble Billing Policy

    When will I be charged? After your free trial ends, we will begin charging your credit card based on th...

    Aug 27, 2014 01:00PM PDT
  • What Happens Once My Trial Expires?

    Leading up to the days of your business trial expiration - Nimble will send you a few email reminders, remindi...

    Jul 31, 2014 08:34AM PDT
  • How Do I Delete My Account?

    This is an overview of how to cancel or delete your Nimble account. Table of Contents Steps for Regular Use...

    Jan 07, 2015 03:22PM PST
  • What Happens to Past Due Accounts?

    This is an overview of what we do if your account is "Past Due" How do I know if my account is "Past Due"? ...

    Oct 31, 2013 09:27AM PDT
  • What does storage include in Nimble?

    Storage in Nimble includes all contacts, messages, activities, and deals. Messages and attachments are the mai...

    Mar 23, 2015 04:51PM PDT
  • How do I remove users from my account?

    In Nimble, go to Settings >> Users. Select the user you want to remove, and click on Remove User.

    Sep 13, 2013 03:38PM PDT
  • How do I change my password?

    Simply go to your Settings >> My Account and click on "change account password"

    Sep 13, 2013 03:47PM PDT
  • How do I reset my account?

    Currently the reset functionality has been disabled. We are working to put this back in place. The quickest w...

    Sep 13, 2013 03:36PM PDT
  • Finding the Credit Card Security Code (CVV)

    The Card Verification Value (CVV) is a 3-4 digit security code printed on the front or back of credit/debit ca...

    Mar 18, 2013 08:52AM PDT

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