The Nimble Customer Manager plan was created to help transition Outlook Customer Manager users to an alternative CRM in the anticipation of its closure. Microsoft has created a special arrangement with Nimble to facilitate the transition of OCM customers to Nimble as they sunset Outlook Customer Manager. 

The first year of Nimble Customer Manager is free. At the end of the promotional period, users will be eligible to upgrade to the Nimble Business plan. 

To help Nimble Customer Manager users understand the difference between their current plan and the Nimble Business plan, we created this helpful comparison chart. 

If you have any questions, please write us at, initiate a chat from this FAQ, or join one of our Nimble Onboarding and Best Practices sessions, held every weekday at 9 AM PT.

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