The best way to set your CRM experience up for success is to organize your contacts. When you first start your Nimble account, you likely imported various data sources and social networks. The volume of contacts can look intimidating at first, but if you use Nimble's search, you'll be able to easily organize your contacts.
Organizing Twitter Contacts
While Facebook has a designator for business pages, Twitter treats all profiles as one. This means that when you import contacts to Nimble over the Twitter API, they will all appear as "People". Sometimes, this can result in having some companies or brands that appear as "People". I'm going to show a simple way to cull these contacts after your import.
Step 1. Select "Segment Search on the Contacts tab.
Step 2. Search on these three criteria:
- "Last name" is empty
- "Twitter profile" is not empty.