What is GDPR?

EU General Data Protection Regulation (GDPR) is the new data safety regulations that came into effect on May 25, 2018. This new set of regulations directly affects all organizations processing and storing EU Personal Data regardless of the organization's location. The new regulation is aimed to protect any personal data that an organization holds to assure data is being appropriately managed.

Is Nimble GDPR compliant?

Yes! Nimble is compliant with GDPR. As our customer, you can continue using Nimble without GDPR concerns (as it pertains to Nimble, as a tool). We are also Privacy Shield Certified.

Our customers can do the following:

  •  Access their data anytime by logging into their account
  • Update and/or delete their data anytime by logging into their account

Our data storage approach complies with GDPR requirements. We use Amazon AWS servers for our data storage.

Does GDPR apply to me?

If you are doing business with an EU citizen you must comply with GDPR. 

What is Nimble's role? What's my role?

Nimble is the Processor of the personal data you maintain within our system. We store and process the data for you per the actions you take within our app. 

A list of our sub-processors can be found at the bottom of our Data Processing Addendum here.

You are the Controller as you control and manage the data that you have entered into Nimble. As the controller, you determine how the data is used, how long to keep the data, how often to update it and so on.

What can I use to inform my customers?

Although Nimble is not intended to be the "main" tool to manage "unsubscribes" and/or "consents" for your contacts, we have enhanced our Group Messaging functionality to provide the ability to include an unsubscribe link within a group message / template that will append that recipient's record with a tag or custom field indicating that action.

However, we advise that you use your email marketing utility, such as MailChimp, Constant Contact, etc.,  to collect active consent from contacts, as these tools are better suited for this purpose.

Learn how to collect consent using MailChimp

Further updates are available on our Terms Of Service and Privacy Policy

You may also download the PDF version of the Data Processing Addendum 

Here are a few helpful links to articles regarding GDPR:

Home Page Of EU GDPR

10 Top Frequently Asked Questions About GDPR

Frequently Asked Questions About The Incoming GDPR

General Data Protection Regulation - Requirements, Deadlines and Facts

If you have any questions, please send us an email at care@nimble.com or join us for our Q&As Monday - Friday from 9AM - 9:30AM PT. Register here:http://www.nimble.com/company/webinars/

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