If you are currently registered for an account with john@xyz.com, and your company created a separate account, they cannot invite your email john@xyz.com and will receive an error message.
 If you would like to join a different Nimble account, there are two options:

  1. Export your data out of your account and then delete the account. This will free up your email and allow you to be invited to your new account. How do I export out of Nimble?

  2. Change your login email in Settings >> My Account >> Change Email for your current account so your company can invite john@xyz.com.
    Note: if you are a Google Apps user, you will need to contact care@nimble.com to change your account username.

If you have any questions, please write us at care@nimble.com, initiate a chat from this FAQ, or join one of our Nimble Onboarding and Best Practices sessions, held every weekday at 9 AM PT. 

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