Frequently Asked Questions
41 articles
Written by Ionia and Nimble Customer Care


Why are messages not syncing to the contact record?
This article will help you quickly fix messages not syncing to a contact record.
Written by Ionia. Updated over a week ago
Does Nimble Come Pre-populated With Leads?
Learn how to bring contacts from lead generators into Nimble for further enrichment and nurturing!
Written by Ionia. Updated over a week ago
Is Nimble Available in Other Languages?

Written by Nimble Customer Care. Updated over a week ago
Is Nimble HIPAA Compliant?

Written by Nimble Customer Care. Updated over a week ago
How to: Convert a Contact to a Company
Learn how to change a Contact record into a Company record.
Written by Ionia. Updated over a week ago
Why am I Receiving Validation Errors?

Written by Nimble Customer Care. Updated over a week ago
How Do I Remove A Saved Segment?

Written by Ionia. Updated over a week ago
How do I fix a "Prefetch Error"?
Prefetch Errors are related to your email connection to Nimble. Read more for advice on how to fix this issue.
Written by Ionia. Updated over a week ago
Why am I getting an error message when uploading my CSV file?
Reasons your file is not importing to Nimble
Written by Ionia. Updated over a week ago
Why are messages not syncing/sending?
Learn how to correct any issues with message sync/sending
Written by Ionia. Updated over a week ago
Does Nimble integrate with WhatsApp?

Written by Ionia. Updated over a week ago
Does Nimble Offer a Reseller Program?

Written by Ionia. Updated over a week ago
How do I reset my password?
Learn how to reset your password to gain access to your Nimble account.
Written by Ionia. Updated over a week ago
Does Nimble Connect To Apple Mail?

Written by Ionia. Updated over a week ago
Does Nimble integrate with Asana?

Written by Ionia. Updated over a week ago
Does Nimble integrate with Quickbooks Desktop?

Written by Ionia. Updated over a week ago
How do I bulk update contacts?

Written by Nimble Customer Care. Updated over a week ago
Does Nimble Support POP3 / POP Email?

Written by Ionia. Updated over a week ago
Does Nimble sync with Whatsapp?

Written by Ionia. Updated over a week ago
Does Nimble offer a support phone number?
While we don't have a dedicated phone number, there are many ways to get in touch with us.
Written by Nimble Customer Care. Updated over a week ago
Does Nimble support Exchange email?
Nimble does not support Exchange email protocol, but you may connect via IMAP to sync emails to Nimble.
Written by Ionia. Updated over a week ago
Is Nimble Supported On iPad?
Quick Answer: No but there's a workaround!
Written by Ionia. Updated over a week ago
Does Nimble Support Sending from an Email Alias?

Written by Ionia. Updated over a week ago
Does Nimble Offer Non-Profit Pricing?

Written by Ionia. Updated over a week ago
How Do I Undo A Recent Import?
Quick ways to remove an unwanted import
Written by Ionia. Updated over a week ago
How are Messages Displayed In Nimble?

Written by Nimble Customer Care. Updated over a week ago
Can I add multiple social network accounts to Nimble?

Written by Nimble Customer Care. Updated over a week ago
What Is the Nimble Daily?

Written by Nimble Customer Care. Updated over a week ago
Can I save an email as a draft?

Written by Nimble Customer Care. Updated over a week ago
Can I add a Yahoo email account?

Written by Nimble Customer Care. Updated over a week ago
What web browsers does Nimble support?

Written by Nimble Customer Care. Updated over a week ago
Can Nimble Send Event Invites?

Written by Nimble Customer Care. Updated over a week ago
Can I convert a contact stored as a person into a company?

Written by Nimble Customer Care. Updated over a week ago
Can I import my contacts' social accounts via CSV file?

Written by Nimble Customer Care. Updated over a week ago
What format does Nimble export my data in?

Written by Nimble Customer Care. Updated over a week ago
How do I update Nimble with new contacts I've made on social networks?

Written by Nimble Customer Care. Updated over a week ago
How to export data out of Nimble
Learn how to export your Nimble data
Written by Nimble Customer Care. Updated over a week ago
How do I reset my account password?

Written by Nimble Customer Care. Updated over a week ago
Can I belong to two Nimble accounts under the same email?
The short answer is "No", read below to learn more.
Written by Nimble Customer Care. Updated over a week ago
How To Whitelist The Nimble Domain To Utilize The Prospector App

Written by Ionia. Updated over a week ago
Getting Started with Nimble + FunnelFLARE
Learn how to set up Nimble's FunnelFLARE integration!
Written by Ionia. Updated over a week ago