Nimble Customer Care

Frequently Asked Questions

41 articles

Written by Ionia and Nimble Customer Care

Why are messages not syncing to the contact record?

This article will help you quickly fix messages not syncing to a contact record.

Written by Ionia. Updated over a week ago

Does Nimble Come Pre-populated With Leads?

Learn how to bring contacts from lead generators into Nimble for further enrichment and nurturing!

Written by Ionia. Updated over a week ago

Is Nimble Available in Other Languages?

Written by Nimble Customer Care. Updated over a week ago

Is Nimble HIPAA Compliant?

Written by Nimble Customer Care. Updated over a week ago

How to: Convert a Contact to a Company

Learn how to change a Contact record into a Company record.

Written by Ionia. Updated over a week ago

Why am I Receiving Validation Errors?

Written by Nimble Customer Care. Updated over a week ago

How Do I Remove A Saved Segment?

Written by Ionia. Updated over a week ago

How do I fix a "Prefetch Error"?

Prefetch Errors are related to your email connection to Nimble. Read more for advice on how to fix this issue.

Written by Ionia. Updated over a week ago

Why am I getting an error message when uploading my CSV file?

Reasons your file is not importing to Nimble

Written by Ionia. Updated over a week ago

Why are messages not syncing/sending?

Learn how to correct any issues with message sync/sending

Written by Ionia. Updated over a week ago

Does Nimble integrate with WhatsApp?

Written by Ionia. Updated over a week ago

Does Nimble Offer a Reseller Program?

Written by Ionia. Updated over a week ago

How do I reset my password?

Learn how to reset your password to gain access to your Nimble account.

Written by Ionia. Updated over a week ago

Does Nimble Connect To Apple Mail?

Written by Ionia. Updated over a week ago

Does Nimble integrate with Asana?

Written by Ionia. Updated over a week ago

Does Nimble integrate with Quickbooks Desktop?

Written by Ionia. Updated over a week ago

How do I bulk update contacts?

Written by Nimble Customer Care. Updated over a week ago

Does Nimble Support POP3 / POP Email?

Written by Ionia. Updated over a week ago

Does Nimble sync with Whatsapp?

Written by Ionia. Updated over a week ago

Does Nimble offer a support phone number?

While we don't have a dedicated phone number, there are many ways to get in touch with us.

Written by Nimble Customer Care. Updated over a week ago

Does Nimble support Exchange email?

Nimble does not support Exchange email protocol, but you may connect via IMAP to sync emails to Nimble.

Written by Ionia. Updated over a week ago

Is Nimble Supported On iPad?

Quick Answer: No but there's a workaround!

Written by Ionia. Updated over a week ago

Does Nimble Support Sending from an Email Alias?

Written by Ionia. Updated over a week ago

Does Nimble Offer Non-Profit Pricing?

Written by Ionia. Updated over a week ago

How Do I Undo A Recent Import?

Quick ways to remove an unwanted import

Written by Ionia. Updated over a week ago

How are Messages Displayed In Nimble?

Written by Nimble Customer Care. Updated over a week ago

Can I add multiple social network accounts to Nimble?

Written by Nimble Customer Care. Updated over a week ago

What Is the Nimble Daily?

Written by Nimble Customer Care. Updated over a week ago

Can I save an email as a draft?

Written by Nimble Customer Care. Updated over a week ago

Can I add a Yahoo email account?

Written by Nimble Customer Care. Updated over a week ago

What web browsers does Nimble support?

Written by Nimble Customer Care. Updated over a week ago

Can Nimble Send Event Invites?

Written by Nimble Customer Care. Updated over a week ago

Can I convert a contact stored as a person into a company?

Written by Nimble Customer Care. Updated over a week ago

Can I import my contacts' social accounts via CSV file?

Written by Nimble Customer Care. Updated over a week ago

What format does Nimble export my data in?

Written by Nimble Customer Care. Updated over a week ago

How do I update Nimble with new contacts I've made on social networks?

Written by Nimble Customer Care. Updated over a week ago

How to export data out of Nimble

Learn how to export your Nimble data

Written by Nimble Customer Care. Updated over a week ago

How do I reset my account password?

Written by Nimble Customer Care. Updated over a week ago

Can I belong to two Nimble accounts under the same email?

The short answer is "No", read below to learn more.

Written by Nimble Customer Care. Updated over a week ago

How To Whitelist The Nimble Domain To Utilize The Prospector App

Written by Ionia. Updated over a week ago

Getting Started with Nimble + FunnelFLARE

Learn how to set up Nimble's FunnelFLARE integration!

Written by Ionia. Updated over a week ago