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Setting Up Nimble and ActiveDEMAND Communication
Setting Up Nimble and ActiveDEMAND Communication

Learn how to set up Nimble with ActiveDEMAND Communication

Ionia avatar
Written by Ionia
Updated over a week ago

In Nimble 

Step 1:

Generate an API Token

The option to generate a new API token can be found in your Settings >> API Token. Select "Generate New Token" then describe your token. When you are ready, select "Generate".

You will be provided with an API token

Copy the API Token


Step 1:

Browse to Administration->Account Settings. Click on the 'Integrations' tab.

Step 2:

Whenever a contact is pushed to Nimble from ActiveDEMAND, the standard and custom fields in ActiveDEMAND can be mapped to the standard/custom fields in Nimble. You must set this mapping up for ActiveDEMAND to know which fields to update in Nimble. In the Account Settings (Administration->Account Settings), scroll down to the Integrations Tab. 

You can map ActiveDEMAND fields to Nimble Fields:


Step 1:

In ActiveDEMAND, under Automation->Lead Processing you can customize your lead distribution and lead management. If you have access to the Sales Lead Notifications or Phone Call Sales Notification workflows, you now will see a new workflow item in the Workflow Actions. 

NOTE: If your Sales Lead Notifications workflow is read only, send an email to, they will add the Nimble workflow element to your workflow for you. 

This action will give you the ability to post/update a contact in Nimble. 


Importing Contacts From Nimble -> ActiveDEMAND

After Nimble has been linked to your account, importing contacts is easy. In ActiveDEMAND, browse to Contacts->Import Contacts. You should see an option for pulling contacts from Nimble:

You will be given full control over what to do if contacts exist, what fields map to what, etc.

Automatically update contacts in ActiveDEMAND from Nimble

One of the more powerful features of the ActiveDEMAND-Nimble integration is the ability to update contacts in ActiveDEMAND automatically. To automatically push changes from Nimble to ActiveDEMAND, use the contact import scheduler (Contacts->CRM Contact Updates ). Nimble will update ActiveDEMAND on a scheduled basis. The import scheduler filter system allows you to have full control over what gets data and which contacts are automatically updated in ActiveDEMAND.

Note: as with any import, ActiveDEMAND will never delete data as a result of an import. Most fields will 'update' as a result of an import with the exception of phone numbers and email addresses. As a contact can have more than one email address, an import will add email addresses and phone numbers to the existing list.

Automatically Schedule Tasks in Nimble

If you are looking to have marketing email sends and marketing email opens in Nimble, you will want to use the Activity Scheduler workflow item.


In any workflow you can use automation to schedule tasks in Nimble. Drag the Nimble Task onto the workflow.

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ActiveDEMAND Lead Insights for Nimble

To get the most out of ActiveDEMAND and Nimble, your first step should be to install the ActiveDEMAND Lead Insights Chrome extension. This adds outbound call tracking, prospect and account overlays into Nimble.


Step 1:

Buy at least on call tracking number. (Assets->Call Tracking Numbers). 

In Nimble:

You do not have to do a thing!! You are set. No magic. Purchase a call tracking number in ActiveDEMAND and you are set.

Read this article for all of the options: Click Here

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