When someone fills out a web form on your site, it's crucial to follow up promptly and effectively. A post-submission email is an ideal way to acknowledge their action and guide them on what to expect next.

In this article, we'll walk you through the process of setting up automated post-submission emails, ensuring that your follow-up is timely, professional, and aligned with your goals. Whether you're looking to confirm a registration, deliver a resource, or simply say "thank you," we'll show you how to get it done with ease.

To get started creating web forms, take a look at this article: Getting Started with Nimble Webforms

When building your web form, be sure to include an email field, as it's essential for sending follow-up emails to your contacts. This allows you to customize and send a tailored email to everyone who submits the form.

From the Form Settings, click the After Submit Actions tab, enable Create Contacts on Form Submission, configure the contact fields, and scroll down to Post Submission Email.

Toggle the Post Submission Email switch to the right, then start composing your message. You can choose from a list of existing templates or create a new message from scratch.

When you're ready, click "Save Message." If you've made any changes to the form, be sure to select "Publish Web Form" at the bottom.

Now when you receive a submission, the submitter will receive your email.

If you have any questions, please write us at care@nimble.com, initiate a chat from this FAQ, or join one of our Nimble Onboarding and Best Practices sessions, held every weekday at 9 AM PT.