Keeping your team informed about new web form submissions is essential for timely follow-up and efficient customer service.
In this guide, we'll walk you through the steps to set up notifications, ensuring that the right team members are alerted as soon as a form is submitted. This setup will help your team stay on top of new leads, inquiries, or registrations, allowing for quick and effective responses.
To get started creating web forms, take a look at this article: Getting Started with Nimble Webforms
Get Started
From the Form Settings, click the After Submit Actions tab, and scroll down to Notifications on submission.
You'll see a list of users on your account along with the option to notify them either through Browser/Desktop, Mobile, or Email.
Click on the select boxes to choose the best way to notify your team member.
Now when you receive a submission, your team member will be notified by the selected option.
If you have any questions, please write us at care@nimble.com, initiate a chat from this FAQ, or join one of our Nimble Onboarding and Best Practices sessions, held every weekday at 9 AM PT.