To streamline your email activity, it's crucial to have all your email information in one place, making it easy to access while working. By doing so, you'll be able to follow up with your most engaged prospects and customers right away upon signing into Nimble.
Our Email Tracking widget allows you to monitor the effectiveness of your group email marketing campaigns and individual tracked messages on the Today Page dashboard, providing you with detailed insights into how your campaigns are performing. This feature enables you to make informed decisions on how to optimize your campaigns for better results, while also staying on top of your communication. With improved email management and tracking, you'll be better equipped to maintain strong relationships with your customers and prospects, leading to better business outcomes.
How to: Add the Email Tracking widget:
To monitor the performance of your group email marketing campaigns and individual tracked messages, navigate to your Today Page dashboard and click on "Manage Widgets." From there, you can select "Add Widget" and then choose "Email Tracking" to add it to your dashboard.
How does it work?
The Email Tracking widget shows the latest activity from your individually tracked emails and Group Message campaigns. You'll see a sortable running stream of contacts that open messages, click links, download attachments, or reply back to you.
How to: Sort Activity by Email Type
If you're like us, you are sending and tracking messages via Group Messages and single individual messages over Nimble on the web, in Gmail, or the Prospector App. We make it easy to sort message tracking by single or group messages to help you easily sift through the activity.
How to: See a Running Activity Stream
See a running activity stream of all actions on your outreach by selecting "All Events". This will show you a running stream of engagement on your thread, including opens, clicks, replies, and file attachment downloads.
How to: Follow Up on Engagements
Select the message envelope while viewing the activity report to send a follow-up email to your contact, straight from Nimble. This is also available on our Nimble iOS app for engaging with top contacts while mobile.
You can also select the message and then click "Reply" at the bottom of the widget.
How to: Mute Notifications
Are you done following up on a specific thread? Simply mute it to move it from your main reporting streams. Choose to mute reports for 24 & 48 hours or indefinitely.
Keep your eyes peeled for more Today Page dashboard widgets in the future!
If you have any questions, please write us at care@nimble.com, initiate a chat from this FAQ, or join one of our Nimble Onboarding and Best Practices sessions, held every weekday at 9 AM PT.