Frequently Asked Questions

How to: Convert a Contact to a Company

Learn how to change a Contact record into a Company record.

Written by Ionia
Updated over a week ago

Nimble's Contact Privacy Feature

Nimble introduces new contact privacy feature.

Written by Ionia
Updated over a week ago

Getting Started with Nimble + FunnelFLARE

Learn how to set up Nimble's FunnelFLARE integration!

M

Written by Megan Ranger
Updated over a week ago

What’s New in Nimble Prospector 2.0

The same features of the Smart Contacts App you know and love, but with even more functionality and convenience.

M

Written by Megan Ranger
Updated over a week ago

Nimble Customer Manager vs. Nimble Business Plan Feature Comparison

What's the difference between Nimble Customer Manager and the Nimble Business plan?

M

Written by Megan Ranger
Updated over a week ago

Why are messages not syncing to the contact record?

This article will help you quickly fix messages not syncing to a contact record.

Written by Ionia
Updated over a week ago

Does Nimble Come Pre-populated With Leads?

Learn how to bring contacts from lead generators into Nimble for further enrichment and nurturing!

Written by Ionia
Updated over a week ago

Is Nimble Available in Other Languages?

Written by Nimble Customer Care
Updated over a week ago

Is Nimble HIPAA Compliant?

Written by Nimble Customer Care
Updated over a week ago

Why am I Receiving Validation Errors?

Written by Nimble Customer Care
Updated over a week ago

How Do I Remove A Saved Segment?

Written by Ionia
Updated over a week ago

How do I fix a "Prefetch Error"?

Prefetch Errors are related to your email connection to Nimble. Read more for advice on how to fix this issue.

Written by Ionia
Updated over a week ago

Why am I getting an error message when uploading my CSV file?

Reasons your file is not importing to Nimble

Written by Ionia
Updated over a week ago

Does Nimble integrate with WhatsApp?

Written by Ionia
Updated over a week ago

Does Nimble Offer a Reseller Program?

Written by Ionia
Updated over a week ago

How do I reset my password?

Learn how to reset your password to gain access to your Nimble account.

Written by Ionia
Updated over a week ago

Does Nimble Connect To Apple Mail?

Written by Ionia
Updated over a week ago

Does Nimble integrate with Asana?

Written by Ionia
Updated over a week ago

Nimble is GDPR compliant

You can continue using Nimble without GDPR concerns

Written by Nimble Customer Care
Updated over a week ago

Does Nimble Support POP3 / POP Email?

Written by Ionia
Updated over a week ago

Does Nimble integrate with Quickbooks Desktop?

Written by Ionia
Updated over a week ago

How do I bulk update contacts?

Written by Nimble Customer Care
Updated over a week ago

Does Nimble sync with Whatsapp?

Written by Ionia
Updated over a week ago

Does Nimble offer a support phone number?

While we don't have a dedicated phone number, there are many ways to get in touch with us.

Written by Nimble Customer Care
Updated over a week ago

Nimble Prospector Enrichment Credits Billing and Upgrade Details

Learn how to manage, upgrade, and pay for Nimble Prospector enrichment credits.

Written by Ionia
Updated over a week ago

Is There A Way To Connect Multiple Companies To A Contact?

Written by Ionia
Updated over a week ago

Does Nimble support Exchange email?

Nimble does not support Exchange email protocol, but you may connect via IMAP to sync emails to Nimble.

Written by Ionia
Updated over a week ago

Is Nimble Supported On iPad?

Quick Answer: No but there's a workaround!

Written by Ionia
Updated over a week ago

Does Nimble Support Sending from an Email Alias?

Written by Ionia
Updated over a week ago

Does Nimble Offer Non-Profit Pricing?

Written by Ionia
Updated over a week ago

How Do I Undo A Recent Import?

Quick ways to remove an unwanted import

Written by Ionia
Updated over a week ago

How are Messages Displayed In Nimble?

Written by Nimble Customer Care
Updated over a week ago

Can I add multiple social network accounts to Nimble?

Written by Nimble Customer Care
Updated over a week ago

What Is the Nimble Daily?

Written by Nimble Customer Care
Updated over a week ago

Can I save an email as a draft?

Written by Nimble Customer Care
Updated over a week ago

Can I add a Yahoo email account?

Written by Nimble Customer Care
Updated over a week ago

What web browsers does Nimble support?

Written by Nimble Customer Care
Updated over a week ago

Can Nimble Send Event Invites?

Written by Nimble Customer Care
Updated over a week ago

Can I convert a contact stored as a person into a company?

Written by Nimble Customer Care
Updated over a week ago

Can I import my contacts' social accounts via CSV file?

Written by Nimble Customer Care
Updated over a week ago

What format does Nimble export my data in?

Written by Nimble Customer Care
Updated over a week ago

How do I update Nimble with new contacts I've made on social networks?

Written by Nimble Customer Care
Updated over a week ago

How to export data out of Nimble

Learn how to export your Nimble data

Written by Nimble Customer Care
Updated over a week ago

How do I reset my account password?

Written by Nimble Customer Care
Updated over a week ago

Can I belong to two Nimble accounts under the same email?

The short answer is "No", read below to learn more.

Written by Nimble Customer Care
Updated over a week ago