Our email tracking feature is currently available on multiple platforms, including Nimble's Contact and Deal record, Messages tab, Group Message, and the Nimble Prospector browser extension. This feature allows users to send tracked emails from any of these features and monitor open/click rates and engagement metrics to ensure success in their email marketing campaigns.

Whether you're a marketer, salesman, or small business owner, the ability to send tracked emails from anywhere you work is essential. Our email tracking feature makes it easy to measure the success of your campaigns and optimize your strategies for maximum results.

You can initiate a tracked email from anywhere you can send an email in the web app, on iOS and Android, and in the Nimble Prospector browser extension for Chrome. 

To improve email deliverability and avoid spam filters, Nimble defaults to link-only tracking. This ensures your messages reach your contact’s inbox without being flagged by providers like Gmail, which often block open tracking pixels. In this article, we’ll explain how link tracking works, why it’s recommended, and when it’s appropriate to use open tracking.

Learn more about this here: Ensure Email Deliverability With Link Only Tracking

You'll see the results of your outreach on the Email Tracking widget on your Today Page dashboard, on the Email Tracking tab in Nimble Mobile, and also on the notifications bell in Nimble. 

Email Tracking On Individual Messages in Nimble Web App 

Inside the Nimble web app, you can send and track a message from a contact record or in the Message tab by toggling the switch to the right. Email tracking is enabled by default. Click the toggle to choose other email tracking options.
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Here's an example from the Contact record. Simply select "Message" and toggle the switch to the right before sending it out. 

We know that you're not always working out of the Nimble web app, which is why we added the ability to send messages with tracking enabled from the browser extension. Common places to compose an email with tracking would be on social networks like Twitter, LinkedIn, Facebook, or while visiting a company website. If you don't have the contact email for a prospect you're profiling, use enrichment credits to discover their email and then hit send with tracking enabled. 

Above is an example of sending a tracked message from LinkedIn.
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If you aren't already familiar with our workflow in Gmail, you may also send a message with tracking enabled by checking the "Nimble" box to send with tracking. Learn more on our separate FAQ.

If you weren't aware, Nimble Mobile allows you to send, track, and measure email engagement on the go! Here's an animation of the workflow on our Nimble iOS app. Read more on our FAQ.

Once you get the hang of sending emails with tracking, you'll need to understand how to best track the results of your outreach. We recommend adding the Email Tracking widget to your Today Page dashboard to see the results of your engagements front and center. Learn more on our FAQ.

All of your email tracking history is available to review in the "Email Tracking" tab on Nimble Mobile. Simply select "More" to pull up tracking history for all Individual and Group Messages. Learn more on our FAQ.

​If you have any questions, please write us at care@nimble.com, initiate a chat from this FAQ, or join one of our Nimble Onboarding and Best Practices sessions, held every weekday at 9 AM PT.