Frequently Asked Questions

Krystan avatar Nimble Customer Care avatar Samantha avatar +1
40 articles in this collection
Written by Krystan, Nimble Customer Care, and Samantha and 1 other

Can I Try the Contact Plan During My Free Trial?

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Written by Krystan
Updated over a week ago

Is Nimble Available in Other Languages?

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Written by Nimble Customer Care
Updated over a week ago

Is Nimble HIPAA Compliant?

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Written by Nimble Customer Care
Updated over a week ago

Why can't I downgrade to the Contact Plan?

Steps on how to downgrade your account from the Business to Contact Plan
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Written by Samantha
Updated over a week ago

Why am I Receiving Validation Errors?

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Written by Nimble Customer Care
Updated over a week ago

How Do I Remove A Saved Segment?

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Written by Samantha
Updated over a week ago

How do I fix a "Prefetch Error"?

Prefetch Errors are related to your email connection to Nimble. Read more for advice on how to fix this issue.
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Written by Joseph
Updated over a week ago

Why am I getting an error message when uploading my CSV file?

Reasons your file is not importing to Nimble
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Written by Samantha
Updated over a week ago

Does Nimble integrate with WhatsApp?

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Written by Joseph
Updated over a week ago

Does Nimble Offer a Reseller Program?

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Written by Joseph
Updated over a week ago

How do I reset my password?

Learn how to reset your password to gain access to your Nimble account.
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Written by Samantha
Updated over a week ago

Does Nimble Connect To Apple Mail?

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Written by Samantha
Updated over a week ago

Does Nimble integrate with Asana?

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Written by Joseph
Updated over a week ago

Nimble is GDPR compliant

You can continue using Nimble without GDPR concerns
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Written by Nimble Customer Care
Updated over a week ago

Does Nimble Support POP3 / POP Email?

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Written by Joseph
Updated over a week ago

Does Nimble integrate with Quickbooks Desktop?

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Written by Joseph
Updated over a week ago

How do I bulk update contacts?

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Written by Nimble Customer Care
Updated over a week ago

Does Nimble sync with Whatsapp?

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Written by Joseph
Updated over a week ago

Does Nimble offer a support phone number?

While we don't have a dedicated phone number, there are many ways to get in touch with us.
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Written by Nimble Customer Care
Updated over a week ago

Nimble Prospector Billing and Upgrade Details

Learn how to manage, upgrade, and pay for Nimble Prospector credits.
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Written by Joseph
Updated over a week ago

Is There A Way To Connect Multiple Companies To A Contact?

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Written by Samantha
Updated over a week ago

Does Nimble support Exchange email?

Nimble does not support Exchange email protocol, but you may connect via IMAP to sync emails to Nimble.
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Written by Joseph
Updated over a week ago

Is Nimble Supported On iPad?

Quick Answer: No but there's a workaround!
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Written by Samantha
Updated over a week ago

Does Nimble Support Sending from an Email Alias?

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Written by Samantha
Updated over a week ago

Does Nimble Offer Non-Profit Pricing?

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Written by Samantha
Updated over a week ago

How Do I Undo A Recent Import?

Quick ways to remove an unwanted import
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Written by Samantha
Updated over a week ago

How are Messages Displayed In Nimble?

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Written by Nimble Customer Care
Updated over a week ago

Can I add multiple social network accounts to Nimble?

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Written by Nimble Customer Care
Updated over a week ago

What Is the Nimble Daily?

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Written by Nimble Customer Care
Updated over a week ago

Can I save an email as a draft?

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Written by Nimble Customer Care
Updated over a week ago

What web browsers does Nimble support?

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Written by Nimble Customer Care
Updated over a week ago

Can I add a Yahoo email account?

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Written by Nimble Customer Care
Updated over a week ago

Can Nimble Send Event Invites?

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Written by Nimble Customer Care
Updated over a week ago

Can I convert a contact stored as a person into a company?

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Written by Nimble Customer Care
Updated over a week ago

Can I import my contacts' social accounts via CSV file?

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Written by Nimble Customer Care
Updated over a week ago

What format does Nimble export my data in?

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Written by Nimble Customer Care
Updated over a week ago

How do I update Nimble with new contacts I've made on social networks?

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Written by Nimble Customer Care
Updated over a week ago

How to export data out of Nimble

Learn how to export your Nimble data
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Written by Nimble Customer Care
Updated over a week ago

How do I reset my account password?

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Written by Nimble Customer Care
Updated over a week ago

Can I belong to two Nimble accounts under the same email?

The short answer is "No", read below to learn more.
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Written by Nimble Customer Care
Updated over a week ago